House of B&S — Policies

All our policies are listed below. Click any item to read the full policy. For immediate help contact support@houseofbns.com or call 7667168820.

Privacy Policy

How we collect, use, and protect your personal information when you shop with us.

Terms & Conditions

The contract between you and House of B&S governing use of the website and purchases.

Refund & Return Policy

Reporting damaged items, eligible returns, refunds and timelines — tailored for artisanal products.

Shipping & Delivery Policy

Processing times, delivery windows, tracking, and reshipment guidance for India-wide orders.

Contact Us

Questions? Reach our customer support team via email or phone for order help and queries.

These policy links are visible to Razorpay and payment partners for verification. Make sure each page is published and accessible before submitting for approval.